Many months ago WhatsApp announced a new app called WhatsApp Business, a special application aimed at companies communicating with their consumers. This is a good feature that would allow us to communicate with companies from the application itself, from large companies to small businesses.
So far the expansion of WhatsApp Business has been quite limited and in the case of iOS was still in beta. Until now. WhatsApp Business is already available for iOS in some countries and we imagine that it will reach the vast majority of them very soon.
Mexico has been the first country that WhatsApp Business has reached
The official Twitter account of WABetaInfo has reported that the most popular messaging app in the world has launched its special version for companies in Mexico. Several users have already confirmed that this is the case and there are some other countries where it is also available.
At the time of writing these lines, the app is not available in Spain, but it would be normal to arrive in a matter of days. According to the official description, these are the main features of WhatsApp Business.
Company Profile: Create a profile for your business to help your clients find relevant information, such as your website, location or contact information.
Business messaging tools: Improve interaction with your customers by using Absent messages to indicate when you are absent.
Support for landlines /conventional: You can use WhatsApp Business with a landline (or traditional) number, and your customers can send messages to that number. During the verification process, choose the option “Call me” to receive a code through a phone call.
Use WhatsApp Messenger and WhatsApp Business: You can use both applications, WhatsApp Business, and WhatsApp Messenger, on the same phone, but each application must have its own phone number.
WhatsApp Web: Respond quickly and efficiently to your customers from the browser on your computer.
Hopefully, we can see very soon how this app reaches many more companies and in this way, we can know the status of orders or make appointments by WhatsApp.